Legal Information

Terms & Conditions — Complete Rules & Guidelines for Using the jiya9 Platform

Please read these Terms & Conditions carefully before creating an account, placing bets, or using any services on jiya9. These rules are in place to protect both you and us.

Last Updated: 1 December 2026

1. General Terms & Introduction

These Terms and Conditions ("Terms") form a binding agreement between jiya9 ("we", "jiya9") and you ("user", "member"). By using the jiya9.onl website or app, you agree to these Terms.

Jiya9 is an internationally licensed online betting and gaming platform. Our services cover Sports Betting on cricket, football, tennis, and more, as well as Live Casino and e-sports.

Important Note

These Terms & Conditions have been written in Bengali for the convenience of users in Bangladesh. The English version shall be considered authoritative for the purposes of legal interpretation.

If you do not wish to read these Terms or disagree with any part of them, please refrain from using jiya9's services. Continuing to use the platform constitutes your full acceptance of these Terms.

2. Account Registration & Management

To open an account on jiya9, you must meet the following requirements. Each individual may register only one account. Opening multiple accounts is strictly prohibited and may result in account termination.

Required at the time of registration:

  • Accurate and truthful personal information (name, date of birth, phone number)
  • A valid and active email address
  • An active mobile number (for OTP verification)
  • Valid payment method details (bKash/Nagad/Rocket)

If false information is provided during registration, jiya9 reserves the right to close the account at any time and the balance may be forfeited. It is your responsibility to keep your account password and login credentials strictly confidential.

Multiple Account Warning

Attempting to open multiple accounts using the same device, IP address, or payment method will result in all accounts being closed and all bonuses being forfeited.

3. Age Verification & Eligibility

Jiya9's services are available to adults aged 18 and above only. Use of jiya9 by minors is strictly prohibited. By registering, you confirm that you are at least 18 years of age.

Strict Policy — Service Prohibited for Users Under 18
  • If a user is found to be underage, their account will be closed immediately.
  • All deposited funds will be returned, but the bonus will be forfeited.
  • Relevant legal authorities may be notified if necessary.

Jiya9 may request a copy of your National ID or passport for age verification at any time. Withdrawals may be temporarily held until verification is complete.

4. Betting Rules & Policies

Please make sure you fully understand these rules before placing any bets on jiya9. Every bet is a binding transaction. Once a bet is confirmed, it cannot be cancelled — except where the Cash Out feature is available.

General Betting Rules:

  • The minimum bet amount is 20 BDT; the maximum is determined by the specific market.
  • Any bet placed after the betting market has closed will not be accepted.
  • Jiya9 reserves the right to void any bet placed at incorrect odds due to a technical error.
  • Bets are refunded if an event is cancelled or not officially completed.
  • Placing bets based on match-fixing or insider information is strictly prohibited.

Odds Setting Policy:

Jiya9 odds may change at any time based on market conditions, event developments, and our risk assessment. The odds displayed at the time your bet is placed will be treated as the final odds for that bet.

Live Betting Special Rules

In live betting, odds change rapidly with the score and match situation. If a network issue causes a delay in bet confirmation, the timestamp recorded on the server is final.

Bet Type Minimum Maximum Cash Out
Single Bet ৳20 ৳1,00,000 ✔ Yes
Parlay / Accumulator ৳50 ৳50,000 ✔ Yes
Live Bet ৳20 ৳50,000 ✔ Yes
System Bet ৳100 ৳30,000 ✘ No

5. Deposit & Withdrawal Policy

Payments on jiya9 are fully secure. We support deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed through SSL-encrypted channels.

Deposit Rules:

  • Minimum deposit is 500 BDT.
  • Deposits are usually instant and may take up to 5 minutes at most.
  • Only use a mobile banking number registered in your own name.
  • Payments from third-party accounts are not accepted and will be returned.

Withdrawal Rules:

  • Minimum withdrawal is 500 BDT.
  • After successful KYC verification, withdrawals are typically processed within 3–5 minutes.
  • Maximum daily withdrawal limit is ৳2,00,000 BDT.
  • Withdrawals may be delayed if at least one full betting turnover of the deposited amount has not been completed.
  • Additional verification may be required for suspicious transactions.
Fast Payment Guarantee

Jiya9 guarantees that all valid withdrawal requests will be processed within 24 hours — and in most cases, much sooner.

Payment Methods Deposit Time Withdrawal Time Max/Day
BKashInstant3–5 Minutes৳2,00,000
NagadInstant3–7 Minutes৳2,00,000
RocketInstant5–10 Minutes৳1,50,000

6. Bonus & Promotion Terms

Jiya9 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms. Please read the relevant terms carefully before claiming any bonus.

General Bonus Terms:

  • A specific wagering requirement must be met to activate a bonus.
  • Bonus balance cannot be withdrawn directly and may only be used for betting.
  • The welcome bonus applies to your first deposit only.
  • Bonuses are generally valid for 30 days. Any unused bonus will be forfeited upon expiry.
  • Jiya9 reserves the right to void any bonus if abuse is suspected.
About Bonus Wagering

The wagering requirement for most bonuses is 5 to 10 times the bonus amount. See the relevant promotion page for full details.

Free Bet Terms:

  • For winnings from free bets, only the profit portion may be withdrawn.
  • Free bets are valid for 7 days.
  • Free bets cannot be used to fulfil the wagering requirements of other bonuses.

7. Security & KYC Verification

Jiya9 strictly adheres to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. These processes protect the interests of both our users and ourselves.

Documents that may be required for KYC verification:

  • Photos of both sides of your National ID (NID) or passport.
  • A recent selfie holding your NID card.
  • Bank or mobile banking statement (if required).

Once KYC verification is complete, a "Verified" badge will be added to your account and your withdrawal limit will increase. jiya9 does not sell your information to any third party.

Data Protection

All information you provide is stored with AES-256 encryption. Please read our Privacy Policy for more details.

8. Responsible Gaming Policy

Jiya9 believes betting is entertainment — not a source of income. We genuinely care about the mental and financial well-being of all our members.

Our Responsible Gaming Tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Betting Limits: A limit on the maximum amount you can bet at one time.
  • Self-Exclusion: Voluntarily close your account for a period of 6 months to 5 years.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
  • Reality Check: Periodic reminders showing how long you have been playing.
Need Help?

If you feel your betting is getting out of control, please contact us at [email protected]. Visit our Responsible Gaming page for more information and support.

9. Prohibited Activities

The following activities are strictly prohibited on jiya9. Violations may result in account termination and legal action.

  • Using insider information related to match-fixing or betting manipulation.
  • Attempting to hack the platform's software or gain unauthorised access.
  • Abusing the bonus system (bonus arbitrage).
  • Creating multiple accounts.
  • Using the platform for money laundering purposes.
  • Unauthorized access to another user's account.
  • Operating an account under a false identity.
  • Filing false complaints or unwarranted chargebacks against jiya9.
Consequences

Violation of any of the above rules will result in permanent account closure, forfeiture of all bonuses and winnings, and referral to law enforcement authorities where necessary.

10. Account Suspension & Closure Policy

Jiya9 reserves the right to temporarily or permanently suspend accounts under the following circumstances.

Your account may be temporarily restricted during KYC verification, while a suspicious transaction is under investigation, or due to a technical issue. You will be notified by email during this time.

Engaging in the prohibited activities listed in Section 9, opening an account with false information, being underage, or repeatedly violating the Terms & Conditions will result in permanent account closure.

If no terms have been violated, any valid balance will be returned to the user's payment method. Should the investigation clear the user of any wrongdoing, the account will be reactivated.

11. Limitation of Liability

Jiya9 is committed to delivering the highest standard of service. However, our liability is limited in certain circumstances.

  • Jiya9 is not responsible for missed bets caused by internet connectivity issues.
  • Jiya9 is not responsible for issues arising from third-party payment gateways.
  • Jiya9 is not responsible for account compromise resulting from the user's own negligence.
  • Jiya9 is not liable for service disruptions caused by force majeure events such as natural disasters, war, or cyberattacks.
Where Our Liability Is Not Limited

If you suffer a loss due to a technical error on jiya9's part, or through negligence by our team, we take full responsibility and will provide appropriate compensation.

12. Right to Amend Terms

Jiya9 reserves the right to modify, update, or change these terms at any time. We will notify you of any significant changes via your registered email or an in-app notification.

Continued use of the platform after any changes will be considered your acceptance of the updated terms. If you do not agree to the new terms, you may close your account and withdraw any valid balance.

To stay informed about updates

Check the "Last Updated" date at the top of this page and review it regularly to stay up to date.

13. Contact & Dispute Resolution

If you have any questions or concerns about these Terms, please get in touch with us. jiya9's customer support team is available 24/7 to assist you.

Live Chat
Active 24/7
Response Time
Up to 2 hours

Why jiya9 Terms & Conditions Transparent?

We believe clarity is the best policy. There are no hidden traps at jiya9.

Fully in Bengali

All rules are written in Bengali so that every member in Bangladesh can easily understand them. No complex legal language.

Fully Transparent Payments

There are no hidden charges on deposits or withdrawals. All fees and limits are clearly communicated upfront.

Fair Betting Guaranteed

Jiya9's odds algorithm has been independently verified. No manipulation is carried out against any bettor.

Clear Bonus Terms

The wagering requirements, validity period, and limits for each bonus are clearly stated on the promotions page.

24/7 Support

If you have any questions, our support team is always here to help. Reach us via email or live chat.

Regular Updates

Jiya9's Terms are updated regularly to keep pace with changes in law and industry standards.

Done reading the Terms? Start playing now!

Jiya9's rules are simple, transparent, and fair. Register now and become part of Bangladesh's most trusted betting platform.

Free Registration Instant Deposit Withdrawal in 3 Minutes
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