Privacy & Data Protection

Privacy Policy — jiya9 protects every piece of your information with the utmost care

Your personal information belongs to you. jiya9 never uses your data without your consent. Learn how we collect, use, and safeguard your data on this page.

Last Updated: 1 December 2026
🔒
AES-256
Encryption Standard
🛡️
SSL/TLS
Connection Security
🚫
Zero
Selling Data to Third Parties
48 hours
Data Deletion Timeline

1. Introduction & Our Commitment

Welcome to jiya9. We believe your privacy is a fundamental right — not something to be traded away for convenience. This Privacy Policy explains what information we collect when you use the jiya9.onl website and app, why we collect it, and how we keep it safe.

By using the jiya9 platform, you agree to this Privacy Policy. If you have any questions, feel free to reach out at [email protected] — we're always happy to give you a straight answer.

Our Core Commitments
  • Your information will never be sold.
  • Your data will never be used for marketing without your consent.
  • Data deletion requests are accepted at any time.
  • Data storage complies with the highest security standards.

2. What Information Do We Collect?

Jiya9 only collects information that is genuinely necessary to provide our services. We believe in not gathering data beyond what is truly needed.

Information You Provide Directly:

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Identity Information

Name, date of birth, gender, nationality

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Contact Information

Phone number, email address

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Payment Information

Mobile banking number (encrypted)

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Identity Verification

NID/Passport (for KYC)

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Address

Current Residential Address

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Account Information

Username, encrypted password

Automatically Collected Information:

  • Device Information: Device type, operating system, and browser version.
  • Log Data: IP address, login timestamps, usage patterns, error logs.
  • Location: General region data (not precise GPS location).
  • Betting Activity: Betting history, favourite sports, transaction records.
  • Cookies & Tracking: For platform improvements (see Section 6 for details).
What We Don't Collect
  • Full bank card numbers or CVV codes.
  • Precise GPS location (without permission).
  • Private conversations or messages (excluding support chat).

3. How Is Your Information Used?

Jiya9 uses the information it collects solely for the purposes listed below. Each use has a clear and legitimate basis.

1
Account Management & Verification

Your personal information is used to create your account, verify logins, reset passwords, and complete KYC.

2
Payment Processing

Your mobile banking details are securely processed to handle deposits and withdrawals.

3
Platform Improvement

Your usage patterns are analyzed to continuously improve jiya9's interface, speed, and overall service quality.

4
Fraud & Abuse Prevention

Log data is used to detect and prevent suspicious transactions or manipulation attempts.

5
Customer Support

When resolving issues, we use your account history to provide faster, more accurate support.

6
Personalized Experience (with consent)

Relevant offers and promotions are shown based on your preferred games and betting activity.

Marketing Communications

Jiya9 only sends promotional emails or SMS with your explicit consent. You can unsubscribe at any time through Account Settings.

4. Is Your Information Shared with Anyone?

Simply put — no, we do not sell your data. However, limited information may be shared with trusted third parties solely for the purpose of operating our services.

Recipients What Information Why Data Selling?
Payment Gateways (bKash, Nagad) Transaction amount, phone number Payment Process No
KYC Verification Services NID Information (encrypted) Identity Verification No
Cloud Storage Provider Encrypted Backups Data Protection No
Law Enforcement Agencies Required Information Legal Obligation Not Applicable
Analytics Tools Anonymous Usage Data Platform Improvement No
What We Will Never Do
  • We will never sell your personal profile to advertisers.
  • We will never share your information with third-party marketers without your consent.
  • We will never share your data with competing platforms.

5. Data Storage & Security

The security of your data is jiya9's top priority. We follow the highest industry standards to ensure your information is stored and protected at all times.

Our Security Layers:

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AES-256 Encryption

All sensitive data is stored with bank-grade encryption

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SSL/TLS Connection

All data transfers occur over encrypted channels

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Secure Servers

Data hosted in ISO-certified data centers

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Regular Audits

Annual security audits by independent third parties

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Incident Response

You will be notified within 72 hours in the event of a data breach

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Data Deletion

Data is deleted within 90 days of account closure

Data Retention Period:

  • Active account data: retained for the full duration your account remains active.
  • Transaction Records: 5 years (as required by law).
  • KYC documents: 5 years (in compliance with AML regulations).
  • Log data: 1 year.
  • Marketing data: retained until consent is withdrawn.
Keep Your Account Secure

Jiya9 will never ask for your password via email or SMS. Any such request is a fraud attempt — please report it to us immediately.

6. Cookie Policy

Jiya9 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device — they do not expose your personal information.

Cookie Controls

You can delete or block cookies through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working.

7. Your Data Rights

Jiya9 gives you full control over your personal data. The rights listed below are yours — and we respect every one of them.

Right Description How to Apply Timeline
Right to Know See What Data We Hold Submit a Request by Email 7 Business Days
Right to Rectification Correct Inaccurate Information Account Settings / Support 3 Business Days
Right to Erasure Delete Account & Data Submit a Support Request 48 hours
Portability Download a Copy of Your Data Submit a Request by Email 7 Business Days
Right to Object Opt Out of Marketing Account Settings Immediate
Right to Restriction Restrict Processing Submit a Support Request 24 Hours

To exercise any of the rights above, email us at [email protected]. We are committed to responding within the stated timeframe.

8. Protection of Minors' Data

Jiya9 services are intended for adults aged 18 and above only. We never knowingly collect information from minors.

If we discover that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

For Parents

If you believe your child has created an account on jiya9, please contact us immediately at [email protected]. We will take prompt action.

9. Third-Party Services & Links

Jiya9 may use third-party services for payments, verification, or analytics. These providers operate under their own privacy policies and process data solely on jiya9's behalf.

All third parties we work with are contractually required to comply with international data protection standards. They may not use your information for their own purposes.

About External Links

If the jiya9 platform contains links to external websites, jiya9 is not responsible for the privacy practices of those sites. Please review the privacy policy of any external site before visiting it.

10. Right to Amend This Policy

Jiya9 may update this Privacy Policy from time to time to reflect changes in technology, law, or our business practices. We will notify you by email or in-app notification before any significant changes take effect.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. Always check the "Last Updated" date at the top of this page.

11. Contact & Complaints

For any questions, requests, or complaints regarding data privacy, please reach out to our dedicated Privacy Team. We commit to responding within 48 hours.

Live Chat
Available 24/7
Response Time
Up to 48 hours

Why Is Your Data Safe at jiya9?

We treat privacy not as a marketing advantage, but as a fundamental commitment.

Compliance with International Standards

Jiya9 follows GDPR-inspired data protection principles. Upholding your rights is both our legal obligation and our ethical responsibility.

End-to-End Encryption

All data traveling between your device and our servers is transmitted through encrypted channels — no one can intercept or read it in transit.

You're in Control

From Account Settings, you can opt out of marketing, download your data, or delete your account at any time.

Independent Audit

Every year, independent third-party security experts audit jiya9's data protection systems.

Your Data Will Never Be Sold

Our business model does not rely on selling user data. Our revenue comes from providing honest, quality services.

Clear Explanation in Plain English

We've written all our policies in plain, straightforward language — cutting through complex legal jargon so every user can understand them.

Your data is secure — enjoy jiya9 with complete peace of mind

Your privacy is fully protected at jiya9. Register now and join Bangladesh's most trusted betting platform.

No Data Selling AES-256 Encryption Delete Your Data Anytime
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